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Take a look at CRM product modules that will grow business

SingularERP CRM gives you one place to capture leads, track deals, and support customers. Plan campaigns, automate follow ups, and see real time dashboards. Close faster, retain more customers, and grow revenue with clear processes.

Here are some of our modules.

  • Customer management.
  • Quotes
  • Invoicing
  • Reminders
  • Marketing
  • Customer analytics
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Our Achievements in Numbers

  • Centralize all customer and lead data in one place
  • Track opportunities from first contact to closure
  • Automate routine tasks and follow-ups
  • Improve collaboration between sales, marketing, and support teams
  • Monitor sales performance with real-time dashboards and reports
  • Deliver faster support with ticket and case management
  • Integrate with email, SMS, and WhatsApp for seamless communication
  • Build stronger customer relationships and improve retention
000 Happy Users
000 Customer Reviews
000 Customer Support
000 Global Reach

Why you need SingularERP -CRM for your business.

Why Choose Our CRM
  • Full customer lifecycle, from lead to repeat sale
  • Automation that reduces manual work and delays
  • Unified data across sales, marketing, and service
  • Local integrations and support for Kenya
  • Clear dashboards for leaders and teams
Sales Automation
  • Web forms, WhatsApp, and email lead capture
  • Lead scoring, assignment rules, and SLAs
  • Opportunities, stages, win probability, and forecasts
  • Quotes, proformas, orders, and renewals
  • Territories, targets, and sales team performance
  • Call logs, meetings, tasks, and next actions
Marketing and Growth
  • Campaigns with budgets, channels, and ROI
  • Bulk email and SMS with templates and sender IDs
  • Lists and segments for targeted outreach
  • Landing page forms and UTM tracking
  • Drip sequences and automated nudges
Customer Support
  • Ticketing with categories, priority, and SLA timers
  • Knowledge base and FAQs for self service
  • Case escalation and approvals
  • Customer portal for requests and updates
  • CSAT and NPS surveys
Contact and Account 360
  • Company and contact profiles with roles and hierarchies
  • Timeline of emails, calls, visits, and documents
  • Custom fields and layouts by team
  • Duplicate detection and merge
Workflow and Automation
  • If this then that rules for emails, tasks, and field updates
  • Approvals for discounts, credit terms, and quotes
  • Recurring tasks and reminders
  • Audit trail for key changes
Reporting and Analytics
  • Leads by source, conversion, and time to close
  • Pipeline by stage, owner, and forecast
  • Activity, SLA, and resolution reports
  • Custom dashboards with filters and exports
Integrations
  • M-Pesa and payment gateways for instant payment updates
  • Email, calendar, and contacts for Gmail and Microsoft 365
  • WhatsApp, SMS gateways, and voice call logging
  • ERP, finance, inventory, and projects in SingularERP
  • Open API and webhooks for third party apps
Security and Compliance
  • Role based access, teams, and data sharing rules
  • Field level permissions and record ownership
  • Encryption in transit and at rest, daily backups
  • Audit logs and retention controls
  • Kenya Data Protection Act practices
Implementation
  • Data import templates for leads, contacts, and accounts
  • Pipeline and field setup by use case
  • User training and admin handbook
  • Local WhatsApp, phone, and email support
Typical Outcomes
  • Faster first response to new leads
  • Higher win rate and shorter sales cycles
  • Better retention through timely follow ups
  • Accurate forecasts and cleaner reports
Pricing Teaser
  • Simple per user KES plans with a free trial
  • Month to month billing by M-Pesa or bank
  • Volume discounts for larger teams
FAQ
  • Can I migrate my data. Yes, use our import sheets or assisted migration.
  • Does it work on mobile. Yes, Android and iOS with offline sync.
  • Can clients access status. Yes, use the customer portal with permissions.
  • Can I connect to my finance system. Yes, use the built in ERP links or API.

Have any query? Let’s Talk

Select your plan and number of users

Our CRM solution offers flexible plans tailored for businesses of all sizes. Whether you are starting out or managing complex sales pipelines, each plan is built to help you grow and strengthen customer relationships. Choose the package that fits your goals and budget, and equip your team to close deals faster.

Start-Up

KES 600
per month

For small teams that need clear tasks and simple tracking.

  • Tasks and subtasks with assignees and due dates
  • Kanban boards, lists, and calendar view
  • Project templates and checklists
  • File sharing, comments, and mentions
  • Basic reports and CSV export
  • Mobile and web access
  • Email support
Purchase Now

Advanced

KES900
per month

For growing teams that need planning and automation.

  • Everything in Start-Up
  • Gantt with dependencies and milestones
  • Forms for work intake and approvals
  • Automation rules and reminders
  • Time tracking and billable rates
  • Integrations for Microsoft 365, Google Drive, Slack, and Teams
  • PDF and Excel reporting
  • Priority support
Purchase Now

Premium

$149
per month

For large teams and portfolios with strict control needs.

  • Everything in Advanced
  • Resource planning and workload view
  • Budgets, cost tracking, and change log
  • Risk and issue registers with owners
  • Custom fields, dashboards, and portfolio reports
  • SSO, role based access, and audit trail
  • API access and data export
  • Dedicated success manager
Purchase Now

250+ of the world’s most Successful Companies with trust

Clients can trust our CRM because it is built to protect their data, streamline their workflows, and drive real growth. Every interaction is logged with audit trails, role-based access, and secure encryption, giving teams confidence that customer information stays safe. Automated processes, real-time dashboards, and integration with communication tools ensure faster follow-ups and stronger customer relationships. With reliable uptime, local support, and proven results across industries, our CRM helps you serve customers better while maintaining compliance and accountability.

Interested! What is the Philosophy behind SingularERP?

Its all about Singularity -Man and Machine working effeciently and effectively to deliver great value.

Contact Us Now!

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